The simplest way to make the transition is by implementing flexible management platforms that are widely available. Modern customers want to receive the best possible experience by using interactive services, while sitting in the comfort of their home.
Many service providers are using this concept and in order to be up-to-date with the latest technology and modern developments you should take advantage too. That way you will ensure increased cash flow and many satisfied customers. Not only you will be able to keep the existing customers, but you will also increase your customer base.