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Since the early 2000s, the global payments industry has been undergoing massive changes forced by digital disruption and regulatory challenges. The case study discusses one of the biggest merger and acquisition deals in the global payments industry. It details the factors that led to the decision of the two companies to come together and the synergies expected to be reaped from the merger.
The case discusses Indian Railways (IR’s) decision to go in for a limited form of privatization by allowing another entity to operate one of its premier trains, the Tejas Express (TE), between New Delhi and Lucknow. Is it possible to successfully privatize the largest public service in a vast country like India and what the repercussions of such a move are likely to be?