When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.

Client experience

Discover Pinterest’s best ideas and inspiration for Client experience. Get inspired and try out new things.
Business Strategy, Small Business Marketing, Coaching Business, Business Planning, Life Coaching, Business Ideas, Successful Business Tips, Money Strategy, Business Savvy

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??), landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable), making the ones you DO find happy (so much so that you find yourself delivering WAY more than you originally agreed to)... And maybe you’ve convinced yourself that this is just how life has to be if you’re going…

Business Advice, Business Tools, Business Strategy, Small Business Marketing, Business Design, Business Planning, Creative Business, Marketing Strategy, Online Business

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

Melissa Fratangelo
Interior Design Business, Interior Design Services, Planer, Bussiness Card, Find Clients, Design Basics, Service Based Business, Luxury Services, Luxury Event

When done right, your client experience should be designed to be strategic and help you sell your services. The process I talk about day in and day out is a strategic client experience process for interior designers and wedding planners who want their clients to enjoy a luxury experience.

Business Resources, Business Advice, Business Entrepreneur, Business Strategy, Business Growth, Coaching Business, Online Business, Business Systems, Business Opportunities

The 4th and final part of our Creating a Client Experience series is here and it’s covering all things related to client offboarding. If you’re just tuning in, you can catch up on each prior post here: Part 1: Pricing Part 2: Onboarding Part 3: Fulfillment Part 4: Offboarding [NOTE: This series is […]