I recently completed my refresher course of First Aid In The Workplace - but have I ever needed to use my knowledge? Nope. So why is it so important to do a first aid at work training course if I’ve not used my training? Knowing the first actions to take when someone has had an accident, really can save someones life, or you can just simply help someone feel better. Not only in work, but in your everyday life too. You never know what will happen; where you are or who to.