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the GuerrillaBlondes' Design & User Research Blog

the GuerrillaBlondes' Design & User Research Blog

Senior studio meeting: 12 hours, post it overload, insights, four action framework, fishbone diagram, affinitization, problem statement, cri...

Senior studio meeting: 12 hours, post it overload, insights, four action framework, fishbone diagram, affinitization, problem statement, cri...

DIY Experience Map or User journey. Step by step guide to bake an Experience Map from scratch! #userjourney #experienceMap #UX #UXDeliverables

DIY Experience Map or User journey. Step by step guide to bake an Experience Map from scratch! #userjourney #experienceMap #UX #UXDeliverables

Adaptive Path - Service Design

Adaptive Path - Service Design

The Principles of Service Design Thinking - Building Better Services | Interaction Design Foundation

The Principles of Service Design Thinking - Building Better Services | Interaction Design Foundation

Refract: A bill worth reading.  Paris-based service design company User Studio recently shared a concept for the seemingly impossibly task of designing a beautiful and useful phone bill, the Refact.

Refract: A bill worth reading. Paris-based service design company User Studio recently shared a concept for the seemingly impossibly task of designing a beautiful and useful phone bill, the Refact.

Using Service Blueprints to Create a Holistic Experience | Moment

Using Service Blueprints to Create a Holistic Experience | Moment

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