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I also tend to smile a lot with employees, just from the standpoint that I want employees to walk out saying, “Ken said we have some challenges next quarter, but he was smiling.” You have to think about not only the message, but the delivery.

I also tend to smile a lot with employees, just from the standpoint that I want employees to walk out saying, “Ken said we have some challenges next quarter, but he was smiling.” You have to think about not only the message, but the delivery.

North American Office Highlights – 2Q 2013 via the Tenant Advisor Blog

North American Office Highlights – 2Q 2013 via the Tenant Advisor Blog

Why Leaders Should Encourage Creative Risks | The Creativity Post

Why Leaders Should Encourage Creative Risks | The Creativity Post

HBR daily stat - don't bundle high-value services or products with those perceived to be cheap. In this case, adding something in actually subtracts value in the mind of the consumer.

HBR daily stat - don't bundle high-value services or products with those perceived to be cheap. In this case, adding something in actually subtracts value in the mind of the consumer.

"Teamwork on the fly" by A. Admondson, HBR April 2012. This speaks to our support of greater client engagement through integrated teaming, and elevating service excellence through listening and anticipating needs.

"Teamwork on the fly" by A. Admondson, HBR April 2012. This speaks to our support of greater client engagement through integrated teaming, and elevating service excellence through listening and anticipating needs.

The SIOR Spring World Conference may be a few months away...but your chance to win a free hotel stay is almost up! Register here and be entered to win: http://sior.com/events/sior-world-conferences/2013-spring-world-conference/conference-registration

The SIOR Spring World Conference may be a few months away...but your chance to win a free hotel stay is almost up! Register here and be entered to win: http://sior.com/events/sior-world-conferences/2013-spring-world-conference/conference-registration

Thousands of geniuses live and die undiscovered - either by themselves or by others. ~ Mark Twain I am passionate about social media. That's my one and only disclaimer.  If, during conversation, I ...

Thousands of geniuses live and die undiscovered - either by themselves or by others. ~ Mark Twain I am passionate about social media. That's my one and only disclaimer. If, during conversation, I ...

What’s #BIM? Read more about how #WareMalcomb uses Building Information Modeling in our designs! #tech #graphics #visual

What’s #BIM? Read more about how #WareMalcomb uses Building Information Modeling in our designs! #tech #graphics #visual

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