Reorganize for Resilience - Ranjay Gulati Strategy and organizational behavior expert Gulati reveals how "resilient" companies—those that prosper both in good times and bad—are driving growth and increasing profitability by immersing themselves in the lives of their customers. Instead of pushing their offerings, these firms work from the outside-in: identifying current and potential customer problems and then providing seamless, integrated products and services that address them.
26 Very Important Nonfiction Books You Should Be Reading
This book shows that investment in technology and a civic culture of tolerance (most–often marked by the presence of a large gay community) are the key ingredients to attracting and maintaining a local creative class. In The Flight of the Creative Class, Florida expands his research to cover the global competition to attract the Creative Class... Cote : 9-4721-215 FLO