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Fine hotels, have known the magniatude of the arrival experience for decades.  (guest post by Douglas Nyssea principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

Fine hotels, have known the magniatude of the arrival experience for decades. (guest post by Douglas Nyssea principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

When you raise the bar, and manage to keep it there, odds are you can build an enduring relationship with a customer.  (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise. www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

When you raise the bar, and manage to keep it there, odds are you can build an enduring relationship with a customer. (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise. www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

Fine hotels know the value of a warm welcome. When greeting guests, many abide by the “10/4 Rule”: make eye contact and smile at 10 feet, and verbally greet at four feet.  (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

Fine hotels know the value of a warm welcome. When greeting guests, many abide by the “10/4 Rule”: make eye contact and smile at 10 feet, and verbally greet at four feet. (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

So the question is this: as a leader, how do you consider the customers’ growing preference for self-service and, at the same time, make a great first impression on a human level? You can start by understanding the importance of the “arrival experience.”  (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

So the question is this: as a leader, how do you consider the customers’ growing preference for self-service and, at the same time, make a great first impression on a human level? You can start by understanding the importance of the “arrival experience.” (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise, www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

At fine hotels, a guest can generally see all the available offerings—fitness center—on the journey to his or her room.   (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise.  www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

At fine hotels, a guest can generally see all the available offerings—fitness center—on the journey to his or her room. (guest post by Douglas Nysse,a principal at Kahler Slater, a global architecture and design enterprise. www.forbes.com/sites/barbaraarmstrong/2012/08/23/whats-the-big-deal-with-first-impressions-leadership-lessons-from-fine-hotels/#)

Sorry, to get in your way, Mrs. Dinsmore....we won't be but a moment...thanks for your patience...This way girls .....

Sorry, to get in your way, Mrs. Dinsmore....we won't be but a moment...thanks for your patience...This way girls .....

Wythe Hotel Brooklyn Elopement

Wythe Hotel Brooklyn Elopement

Wythe Hotel Brooklyn elopement from Pat Furey Photography.

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