Explore Excellent Customer Service, Common Goal, and more!

Taking care of the customer is every employees’ responsibility. Whether in the front of the store or behind the scenes in the warehouse, a common goal that everyone takes care of the customer is key.

This article is for business owners who want to engage their customers. To reach the right customer, one should be writing customer focused web content.

We spoke to customer service guru Shep Hyken to get a front-line look at how the industry is changing, where technology can help, and pitfalls to avoid.

We spoke to customer service guru Shep Hyken to get a front-line look at how the industry is changing, where technology can help, and pitfalls to avoid.

Why You Should Give Customer Service Guidelines, Not Rules

Why You Should Give Customer Service Guidelines, Not Rules - GoSmallBiz

How to Call Customer Service and Get What You Want

How to Call Customer Service and Get What You Want

Business Articles, Customer Service, Helpful Hints, Useful Tips, Handy Tips

Customer service used to be just about how nice someone was when they interacted with you, but it has expanded into so much more.

Customer service used to be just about how nice someone was when they interacted with you, but it has expanded into so much more.

You don’t always have to spend a lot of money — or any money at all — to create an after-experience or pre-experience. Just make it personal.

Give Customers a Great ‘Pre-Experience’ Gift this Holiday Season

This Week�s Best Articles this in Customer Service - http://iwantitnow.walkme.com/this-weeks-best-articles-this-in-customer-service/

This Week's Best Articles this in Customer Service -

Shep illustrates what it takes to be a leader in customer service with a great story about an encounter he had with an airline Pilot.

Shep illustrates what it takes to be a leader in customer service with an interesting story about an encounter he had with an airline Pilot

Guest Shep Hyken: Customer Service/Customer Loyalty Expert. He is the author of Moments of Magic®, The Loyal Customer and the Wall Street Journal and USA Today best seller The Cult of the Customer. He is also the creator of The Customer Focus™ program, which helps clients develop a customer service culture and loyalty mindset.

Best-selling author Shep Hyken discusses his book "Amaze Every Customer Every Time" and tips for superior customer experience.

7 Tips for Getting Good Customer Support on Twitter

7 Tips for Getting Good Customer Support on Twitter

Five great tips here, Valentine's Day or no! 1. Pick up the phone and say hello. No strings attached. 2. Surprise employees with a special lunch or dessert. 3. Make a donation to a charity that's important to your customer. 4. Publicly thank your employees and customers via social media. 5. Show appreciation and say thank you!

Customer Service for Valentine’s Day Show a little customer love. Start with your employees. Thought for the day: Romance the employee and they romance the customer.

Customer Service Matters Much More Than You May Think

Most employees are worth a couple of thousand dollars after their first few days on the job. Customer service matters, much more than you may think.

The Key to Delivering Amazing Customer Service

Shep Hyken outlines Ace Hardware's secrets to going beyond 'satisfactory.

Track Customer Experience, but Don’t Forget the Financials

Track Customer Experience, but Don’t Forget the Financials

Strike a balance between delighting customers and managing costs.

Pinterest
Search